Help
Frequently asked questions
Everything you need to know about ordering international candy from Boxed Joy.
Where does your candy come from?
Everything is hand-picked from candy makers around the world — Sweden, the UK, Japan, Turkey, Germany and more — then shipped fresh to your door.
How fast do orders ship?
Orders ship fresh within 3-4 business days. Free shipping on orders over $100.
Will my candy melt in transit?
We pack carefully, but during warm months we recommend grabbing your package from the mailbox the same day it arrives.
Can I subscribe to the Mystery Box?
Yes! Subscribe and get a fresh, rotating mix delivered every month. Skip or cancel anytime.
Do you offer vegan options?
Many of our mixes are 100% vegan-friendly. Check each product page for details.